Who we are
Welcome to Dhartika! At Dhartika, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, mobile application, or any other services provided by Dhartika (collectively referred to as the “Services”), you agree to the terms of this Privacy Policy.
Information We Collect
1. Personal Information:
- When you create an account with Dhartika, we collect basic personal information, such as your full name, email address, and a secure password. This information is essential for creating and managing your account, ensuring a personalized and secure user experience.
2. Order Information:
- When you make a purchase on Dhartika, we collect additional details related to your order. This includes the products you’ve purchased, your billing and shipping address, and payment information. This data is necessary to process your orders accurately and efficiently.
3. Device Information:
- We automatically gather information about the devices you use to access Dhartika, including the type of device, operating system, and unique device identifiers. This helps us optimize our platform for different devices and provides insights into how users interact with our services.
4. Usage Information:
- To improve our services, we collect information about how you navigate and interact with Dhartika. This includes the pages you visit, the products you view, and your actions within the platform. Analyzing this data allows us to enhance the user experience and tailor our offerings to your preferences.
How We Use Your Information
1. To Provide and Improve Our Services:
- We use the personal information you provide to deliver, maintain, and enhance our Services. This includes order processing, account management, and ongoing improvements to our platform based on user feedback and behavior.
2. Communication:
- Your email address is used to send you important updates about your orders, as well as promotional materials and newsletters. You have the option to opt-out of promotional emails at any time through the provided unsubscribe link.
3. Analytics and Research:
- We analyze user behavior and preferences using aggregated and anonymized data. This information helps us make informed decisions to improve our services, introduce new features, and customize the user experience.
4. Security:
- Safeguarding your information is a top priority. We employ industry-standard security measures to protect against unauthorized access, data breaches, and ensure the overall security and integrity of our platform.
Information Sharing
1. Third-Party Service Providers:
- To deliver our services efficiently, we may share your information with trusted third-party service providers. These providers assist us with tasks such as payment processing, shipping, and marketing. We ensure that these partners adhere to strict privacy and security standards.
2. Legal Compliance:
- In certain situations, we may disclose your information if required by law or in response to a legal request. We will, however, make every effort to protect your privacy and provide information only as necessary.
Your Choices
1. Account Information:
- You have the ability to review and update your account information by logging into your Dhartika account. This ensures that your personal details are accurate and up-to-date.
2. Marketing Communications:
- You can easily manage your communication preferences by opting out of promotional emails. This can be done through the provided unsubscribe link in promotional emails or by contacting us directly.
Security
While we employ industry-standard security measures to protect your information, it’s important to note that no method of transmission over the internet or electronic storage is entirely secure. Despite our best efforts, we cannot guarantee absolute security.
Security Measures:
At Dhartika, we prioritize the security of your personal information. We have implemented industry-standard security measures designed to safeguard your data from unauthorized access, disclosure, alteration, and destruction. Our security protocols involve a combination of technical, administrative, and physical controls that align with best practices in the industry.
Encryption:
Sensitive information, such as your personal details and payment data, is encrypted during transmission to and from our servers. Encryption is a process that transforms data into a secure code, making it extremely difficult for unauthorized parties to intercept and decipher.
Changes to this Privacy Policy
Dhartika reserves the right to update or modify this Privacy Policy. We will notify you of any changes by posting the revised policy on our website. Your continued use of our Services constitutes your acceptance of the revised Privacy Policy.